Policies and Procedures

Dogs 

-All dogs must be free from injury, parasites or diseases and must be healthy

-Dogs that have any illness, diseases, or have been in contact with another infected dog may not

attend group classes

-All dogs must be fully vaccinated

-Proof of vaccines must be provided prior to joining group classes

-Any female dogs in season must not attend group classes

People

-All family members are encouraged to come and participate in group classes

-No child under the age of 16 will be left alone in class with a parent or guardian

Training Tools for Class

-Flat or martingale collars and a 6’ leash are recommended for class

-Bring small training treats and poop bags to class

-Choke chains, prong collars, shock or spray collars are not permitted in class

Cancellations 

-Classes may be cancelled due to inclement weather or unforeseen circumstances, classes will

resume as scheduled.

Missed Classes 

If you are unable to attend a class or workshop for any reason please let us know as soon as

possible. Speak to your instructor about options to make up your class.

Refunds

Classes, workshops, and private training are not refundable. All classes, workshops and private

training can be rescheduled or taken when the next class or workshop is in session.

Photo and Video 

Photos and videos may be taken during classes, workshops or during privates for social media

and marketing purposes.

Payment Options

-Cash

-Cheque

-Credit Cards

Contact Holly Forrest regarding any questions about True Instincts Policies